An AI receptionist is a software system that answers phone calls, responds to caller inquiries, and routes or takes messages — automatically, 24/7, without a human operator.
An AI receptionist uses conversational AI to handle inbound calls the same way a human receptionist would: greeting callers, answering common questions, booking appointments, and escalating urgent calls to the right person. Unlike a voicemail box, it holds a real two-way conversation and adapts its responses to what the caller says.
For small and medium businesses, the main appeal is availability. A human receptionist works 8 hours a day; an AI receptionist works around the clock, including weekends and bank holidays. Research consistently shows that 85% of callers who reach voicemail hang up without leaving a message — and many call a competitor next. An AI receptionist eliminates that leak.
Ringuno is an AI receptionist built specifically for SMBs. You describe what your receptionist should do in plain language, pick a voice, and assign a phone number. The system is live in under five minutes with no code or technical knowledge required. Calls are transcribed and summarised automatically so you always know what was discussed.
Beyond answering calls, Ringuno can capture leads, confirm appointments, and handle after-hours inquiries — all without adding headcount. Plans start at €29/month, a fraction of the cost of a part-time human receptionist.
Join thousands of businesses using Ringuno to handle calls 24/7.
Virtual Receptionist
A virtual receptionist is any remote or automated service — human or AI — that answers calls and manages front-desk tasks on behalf of a business without being physically present.
Voicebot
A voicebot is an AI-powered application that conducts spoken conversations over the phone, understanding natural speech and responding in a human-like voice.
IVR (Interactive Voice Response)
IVR is an automated phone system that interacts with callers through pre-recorded messages and keypad inputs, routing them to the right department or information without a human operator.
After-Hours Answering
After-hours answering is a service that handles incoming calls outside normal business hours, ensuring callers always reach someone — or something — rather than voicemail.